ONSITE SUPPORT

If you are having difficulties with your PC’s, printers, scanners, internet, software or other IT problems, Cootacom provides an onsite service for you. You do not need to take the equipment to Cootacom, therefore losing valuable production time, as Cootacom will come to you.

The problem with your equipment will be identified by a qualified technician and then explained and discussed with you, providing you with solutions to resolve the difficulties you are having with your equipment.

Common problems that require troubleshooting include:

Floppy disk drive doesn't read discs
Unable to access the Internet
Unable to print from the PC
Virus filtration
Trouble getting program to stop freezing
Security patches and updates

 

 

Cootacom is about building relationships with its clients, through assessing what your IT requirements are to assisting you to achieve them. Cootacom works with you every step of the way, and is only ever a call away.