MAINTENANCE PROGRAM / IT LOGBOOK

Businesses today need to be proactive with their technology not reactive. By preventing IT issues occurring in the first place or escalating further, you will discover that you will save time and money.

Has your business experienced the devastation that a virus can inflict on your PC’s? Or perhaps you can’t print those important documents?

The IT Maintenance Program is tailored to your requirements and can be performed during a weekly or fortnightly onsite visit to your business.

Examples of tasks include;

 

Install and update Virus Definitions and core Anti-Virus program
Backup server onto Tape Drive. Take full backup tape off-site in case of theft/fire etc
Resolve any issues recorded in the logbook by staff
Ensure that all computers are running efficiently and effectively
Remove any unwanted programs and files from the computers
Check that each computer can access printers, scanners and other IT equipment
Maintain and look after your email system and or corporate email servers
Maintain and look after your company's website

 

The logbook is provided for staff to record any issues that they may be having with equipment. Examples of logbook entries include; how to use a particular software program; the breakdown of computers or peripherals such as CD Drives or printers; or you are unable to access email accounts.

Cootacom can provide your business with an IT Maintenance Program and Logbook tailored specifically to your requirements.