COOTACOM HELP SHEETS

Cootacom adds value to it's clients, by providing a Help Sheets page to assist you to work more efficiently. Topics range from Restoring MYOB backup's to being able to have internal links within an email. Please feel free to view the help sheets below and suggestions for additional help sheets can be made via the Helpdesk.

Current help sheets are available in the following areas:

Email and Internet
Technical / Data Backup
Microsoft Office Programs
Client Forms

Email & Internet

Webmail Access for Domain Name Owners

Provides the instruction on how to access your email via the internet for those who have a Domain Name.

Remote Desktop Access (Client/Server environment only)

Demonstrates how to "Remote Desktop" to your office workstation from virtually anywhere

Webmail Access for Microsoft Exchange Users

Provides the instruction on how to access your email via the internet for those who use MS Exchange Mail.

Connecting to Microsoft Exchange from an Alternative PC

Provides instructions on how to set up your personal Microsoft Exchange Outlook account on another PC.

Auto-Archiving within Outlook Exchange

Provides instructions on how to safely customise the Outlook archive feature within an Exchange environment.

Adding Exchange Group Calendar to Microsoft Outlook

Provides instructions on how to open a 'shared' Microsoft Outlook calendar in a Client/Server environment

Using VPN connections

Provides instructions on how to create & use a VPN connection to your workplace

Exchange Web Vista update Fix

Provides instructions for Windows Vista users experiencing problems in Outlook Exchange Web.

Webmail Access for People Telecom ADSL Users

Provides the instruction on how to access your email via the internet for those who have People Telecom ADSL internet.

Setting up an Email Account in Microsoft Outlook for People Telecom ADSL Users

Provides the instructions on how to set up your email account in Microsoft Outlook for those who have People Telecom ADSL internet.

Outlook Express

Outlook 2003

Setting up an email Account in Microsoft Outlook for Domain Name Owners

Provides the instructions on how to set up your email account in Microsoft Outlook for those who have a Domain Name.

Retrieving Online Shopping Cart Transactions

Shows you how to retrieve online shopping cart transactions with the Cootacom shopping cart.

Using the PeopleNet service for People Telecom customers

Demonstrates how to use the PeopleNet Service.

Creating Hyperlinks within an Email

Shows how to include a hyperlink within a email which you have created. Great for sending long emails, such as newsletters.

Mozilla Firefox

Demonstrates how to customise settings in Mozilla Firefox

How to turn on read receipts

Roaming Email Server Setup - Pacific Internet users

Shows how to configure a "Roaming" SMTP Server, thus enabling email sending from another location

 

 

Technical / Data Backup

Restoring your 'Company Backup' file in QuickBooks

Restoring QuickBooks assists you restoring from a previous backup

Restoring MYOB Backups

Restoring MYOB provides assistance in restoring from a previous backup.

Using a USB Memory Stick

Shows you how to open files from and save files to your USB Memory Stick.

Copying Images from .pdf files in Adobe Acrobat Reader

Shows you how to copy an image from a Portable Document File (.pdf) viewed in Adobe Acrobat Reader.

Turning off option for PC wake up when there is an incoming call

Shows you how to turn off option for PC wake up when there is an incoming call

Performing a backup of files to CD or DVD

Shows you how to Perform a backup of files to CD or DVD

Monthly System Maintenance Procedure

Shows you how to maintain your computer and help keep it healthy and running smoothly!

Backing up My Documents to a memory stick

Shows you how to use a flash drive to complete a backup of the My Documents folder

 

Microsoft Office Programs

Formatting Paragraphs in Microsoft Word

Shows you how to format paragraphs in Microsoft Word.

Enabling Auto Archive within Microsoft Outlook 2003

Shows you how to activate the Auto Archive feature within Microsoft Outlook 2003.

Adding a signature to an email using Microsoft Outlook 2003

Shows you how to add a signature to an email within Microsoft Outlook 2003

Creating a Rule in Microsoft Outlook

Shows you how to create a rule in Microsoft Outlook to look for the word "SPAM" in incoming emails

 

 

Client Forms

Client Form to be filled when a new User/Employee is to be added in a Client/Server environment.
Client Form to be filled when an Employee leaves your organisation and is to be removed from your Client/Server environment.
New Customer Information form (used to submit customer details)
Domain Name & Web Hosting Order Form

 

 

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